Claims Process

Before you file:

When you’re ready to file:

What we need from you

This is what you'll need to submit when you file a claim:

Insufficient documentation can lead to delays, so it’s important to submit all the required documents. Be sure any documents you send are complete and legible. If you don’t have all your supporting documentation when you file, that’s okay—you can submit your claim once you have all the documents ready.

After you file:

If we do need additional documentation, send it as soon as possible and include your claim number on everything you submit—otherwise your claim can be delayed.

Tips for checking your claim status